Go to CP Menu I cardPresso License
Yes. You must install the latest operating system provided by the printer manufacturer.
First, close all instances of cardPresso and unplug the USB key. Plug it on a new USB port and check if your OS correctly detected the USB key. They run cardPresso software and check if the license is recognized.
The upgrade can be done in the card designer itself when you are connected to the Internet. Contact your Evolis distributor to have an activation code.
It is possible to install cardPresso in more than one PC. But you will benefit from all the features of cardPresso if the dongle is connected to your PC. cardPresso can also be installed on multiple PCs, but it please note that only the PC where the USB key is plugged will run in full licensing mode
Evolis printers use Windows drivers that let you print using most printing/desktop software.
Before printing, make sure the dimensions of the card (ISO CR80) are accurate.
For encoding, compatibility with an Evolis printer is a matter of software design.
For more information, please directly contact the appropriate software vendor or your Evolis reseller/distributor.
cardPresso supports Windows XP SP3, Windows Vista (32 and 64bit), Windows 7 (32 and 64bit), Windows 8 (32 and 64bit), and Mac OS X 10.5+. For now, there is no cardPresso version compliant with Linux operating system.
A demo version is downloadable on cardPresso website: www.cardpresso.com
Import / edition :
cardPresso includes an integrated image manipulation tool that applies image manipulations such as crop, flip, rotation, color balance, contrast and brightness as well as monochrome conversions to an image. cardPresso can also automatically resize images to fit into a defined rectangular area and includes a FaceCrop tool for easy face detection and crop.
Image acquisition is also available. cardPresso will work with any Directshow, WIA or TWAIN compliant digital camera, webcam or scanner.
Export: with cardPresso, you can export images it as one of the available types: .bmp, .gif, .jpg, .mng, .pbm, .pgm, .png, .ppm, .tif, .xbm and .xpm.
With XXL edition, customers can have cardPresso on 16s PCs, connected to a LAN. PCs do not need to be identified.
You only have to connect a dongle on one computer to ensure that licenses are distributed widely on your local network.
|
cardPresso Edition |
Zenius |
XXS Lite |
Primacy |
XXS |
Securion |
Link to demo version |
Quantum |
XXS |
Tattoo RW |
Link to demo version |
Elypso |
Link to demo version |
XXS-Lite (only for Evolis): In a version exclusive to Evolis and cannot be sold separately of Zenius printers. Exactly the same as XXS, but internal database limited to 50 records.
|
XXSLite |
XXS |
XS |
XM |
XL |
XXL |
XLS, XLSX, CSV & TXT connection |
|
|
x |
x |
x |
X |
Internal database with photo connection |
x |
x |
X |
x |
x |
x |
MS Access & SQLite |
|
|
|
x |
x |
X |
ODBC Connection |
|
|
|
|
x |
X |
To develop your own application(s) and monitor all Evolis printers, a development kit is available for download, which provides you with all the tools, escape commands, DLL and code samples that you require. Please contact your Evolis reseller/distributor for more information on this.
cardPresso uses a proprietary licensing system. Each license is stored in the USB key (a dongle) delivered in the package. You will need to plug the dongle on a USB port of your computer to access the full version of cardPresso. When the dongle is unplugged, cardPresso enters demo mode.
Yes it is possible to encode. Magnetic encoding is available with this edition. You can select this feature when you select the type of card you are will create.
Go to menu CP | About cardPresso.
This window will appear on the screen, with all information about your license key.
A firmware is a resident software, embedded in a flash memory on the main board and that operates as a layer between the hardware and the software. It is mainly used to directly manage the resource and is provided by Evolis for exclusive use with its printers.
A regular update is strongly advised to receive all the latest improvements:
Enhanced performances
New command(s) and feature(s)
Bug fixing.
Each main board has its own firmware, which can be downloaded from this website.
Note:
The Secution printer has got 2 firmwares : a first one for the printing station and another one for the lamination station. You can up-to-date these 2 firmwares using only one file (*.exe)
A driver is software used to communicate with the printer through the computer in order to manage ribbon choice, print intensity, contrast, insertion modes, magnetic settings, lamination settings, etc.
The driver also broadcasts internal notification and information from the printer. The driver must be installed before the first use of the printer and must be compatible with the target operating system.
Administrator rights are required for its installation.
To upgrade the printer’s firmware:
All Evolis drivers are available from the CD-ROM shipped with the printer.
You can also
download them from this website.
Evolis components used to detect the printer, manage the communication and notifications. It’s also the graphic interface to set and display the information related to each detected printer.
The print center is also in relation with the printer manager for the notifications.
In relation with the print center components, it’s a graphic interface that displaying the notifications (printer, encoding, cleaning alerts…)
Primacy and Zenius drivers are available for the following platforms:
Windows Server 2012 (32/64 bit)*, Windows Server 2008 R2 (64 bit)*, Windows Server 2008 (32/64 bit)*, Windows 10 (32/64 bit), Windows 7 (32/64 bit), Windows 8.1 (32/64 bit), Windows 8 (32/64 bit), Windows Vista (32/64 bit), Windows XP (SP3) (32 bit).
MacOS X 10.14 (Mojave), Mac0S X 10.13 (High Sierra), MacOS X 10.12 (Sierra), MacOS X 10.11 (El Capitan), MacOS X 10.10 (Yosemite), MacOS X 10.9 (Mavericks), MacOS X 10.8 (Mountain Lion), MacOS X 10.7 (Lion), MacOS X 10.6 (Snow Leopard).
Linux
The information about “How to install a ribbon” is available in the
User’s Guide.
After installing the ribbon, go to the Driver Properties/Graphic screen, choose the correct ribbon to match the one installed in the printer, and then click on the Set ribbon button.
The Primacy ribbons are also compatible with Zenius ribbons, except for the R5F005xxx (YMCKO), R6F003xxx (YMCKOK) and R2F010xxx (KO).
It will not be possible to use a ribbon from the other ranges (Pebble, Quantum, etc...) in a Primacy printer and vice-versa. Primacy printers and the ribbons use now different technologies and frames. This is why they are not interchangeable.
YMCKO refers to a 5-panel ribbon. Each letter matches up to a panel color:
Y Yellow
M Magenta
C Cyan
K blacK
O Overlay
A half-panel YMCKO color ribbon is a dye-sublimation ribbon which has the same ink specifications as the standard or full-panel YMCKO color ribbon. The difference between the standard YMCKO ribbon and the half-panel ribbon is in the Yellow, Magenta and Cyan panels which have a maximum length of 35 mm.
This ribbon is useful and cost-effective if the color-printed area of your layout is no bigger than a logo or an ID picture.
No, the new ribbons are specially designed to work with the new printers. It will not be possible to use a ribbon from the other range in a Zenius printer and vice-versa. Zenius printers and the ribbons use now different technologies and frames. This is why they are not interchangeable.
The difference between the standard black monochrome ribbon and the Black Wax one is in the ink composition. The Black Wax ribbon will enable you to print on cards (ABS, PET, paper …) which are not compatible with the standard black ribbon.
If the ribbon gets cut during the printing process, please check the following points:
If the problem persists even after checking out these points, please contact your Evolis reseller or distributor.
ONLY Evolis ribbons must be used with an Evolis printer. Using generic ribbons with an Evolis printer will expose you to printing problems, plus, the warranty will be null and void. No support request will be entertained if generic ribbons have been used.
It’s not possible to print with an YMCKO ribbon on a card that has already been printed with this ribbon. The ink can be applied only once on each side of the card.
In fact, printing will optimize colors only on a white background.
If no LED light is on, including the power button, please check the following points:
Is the power supply connected to a live electrical wall socket?
Is the power supply an Evolis one?
Is the power supply faulty? (The power supply displays a green light when it operates properly).
Is the power supply suitably connected to the printer?
The “User’s Guide” provides you a clear explanation of every LED on the control panel.
This guide is available on the Evolis CD-ROM shipped with the printer, or, it can also be downloaded from our website.
Please refer to the user's guide or to the "How to" delivered on the CD with the printer .
Please refer to the user's guide or to the "How to" delivered on the CD with the printer .
Please refer to the user's guide or to the "How to " available on the Evolis web site and delivered on the printer CD.
Please refer to the
user's guide or to the "
How to" available on the Evolis web site and delivered on the printer CD.
To get a complete list of spare parts for your printer, please visit the “Partners Section” on our website, or contact your Evolis reseller/distributor.
Evolis warrants all spare parts against material and manufacturing defects for six (6) months from the original date of purchase.
Spare parts specifically exclude wearable parts.
Evolis Zenius card printer is delivered with different finishing levels:
The Classic version is USB only. This line is aimed at printing only and cannot be upgraded.
On the Expert level, the Ethernet port will be automatically provided.
The Ethernet port will be only available for the Zenius EXPERT line. It will be equipped with an Ethernet + USB + USB-Hub mother board.
All the configuration and administration software tools for TCP/IP networking will be delivered through the Evolis Print Center.
If the card cannot be fed or loaded correctly, the following points can be checked, one by one:
Card thickness adjustment.
Printer cleaning (use the advanced procedure)
The card dimension and compatibility
If the problem persists after checking these points, please contact your Evolis reseller or distributor.
All PVC, composite PVC, composite PET, composite ABS* and special varnished* cards can be used with Tattoo 2.
Please note that printing quality may vary depending of the card manufacturer.
* Subject to special conditions
The dimensions of the card that will be used with the Evolis printer must be strictly respected. These dimensions correspond to the ISO CR80 norm as described below:
For the card thickness a manual gauge will allow you to use cards from 0.25 (10mil) to 1mm (40mil)
The technical test card (or Stt) will provide you with important information regarding the printer: serial number, firmware version, print head kit number, position of the image (offset), number of printed lines, number of cleaning cycles …
This card can be printed by the Print center/Properties/Testing cards.
White lines on the printed cards mean that the print head is unable to heat the ribbon in this zone: the ink cannot be diffused/applied correctly onto the card surface. This issue may arise from a dirty or faulty print head.
If cleaning of the print head does not clear this defect, please contact your Evolis reseller/distributor.
If the colors on the printed card are too dark or too fade, the following points have to be checked:
Are the contrast/intensity values too high or to low?
Is the power supply an Evolis one?
Make sure that the Evolis power supply is not faulty.
If the issue remains even after checking these points, please contact your Evolis reseller/distributor.
A color profile may solve this issue; check the following points:
The color profile of your screen needs to be installed on your computer. Contact your IT Manager for more information.
Select the Evolis color profile from the printer driver as indicated below:
Open the Driver
Properties/Color Management screen and select the Evolis Profile (evolis_profile_v701) which was installed during driver setup.
Primacy is also compatible with Zenius print heads.
For mechanic, adjustment and also warranty reasons, the print head of the previous ranges (Pebble / Quantum, ...) are not compatible with the Primacy. Each print head has a specific part number.
For mechanic, adjustment and also warranty reasons, the print head of the other or previous ranges are not compatible with the Pebble3. Each print head has a specific part number.
The resolution, i.e. the details in an image, is of 300 dpi (11.8 dots/mm).
For Primacy and the Zenius Expert line offer the following options:
There is no option for the Zenius CLASSIC line.
It is not possible to equip with options or upgrade the Zenius CLASSIC lines since this line is a factory setting. For encoding request, the options and upgrades are only available for the Zenius expert line.
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